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Mercury Associates, Inc. is a leading provider of
fleet maintenance consulting services. With offices in three states, our
staff of professional fleet maintenance consultants has assisted hundreds of public and
private sector clients evaluate and identify opportunities to improve
all facets of their fleet management and operating practices. Our
consulting team combines years of hands-on fleet management experience
with more than two decades of fleet management consulting experience.
This combination of experience enables our clients to tackle a wide
array of challenges and opportunities, secure in the knowledge that our
findings will be technically sound and defensible to senior management,
elected officials, and other decision makers, but also practical and "implementable."
Our work with fleets ranging in size from fewer than 100 to more than
25,000 vehicles and pieces of equipment has given us a full appreciation
of the daily demands and expectations that most fleet maintenance organizations share in common, and of the operational, managerial, and
political environments that make each fleet manager's job unique. We do
not employ a "cookie cutter" approach to our consulting engagements.
Rather, we tailor each project to the particular circumstances, needs,
and objectives of our client. We are passionate about seeing our
recommendations implemented, so we work hard to understand the
communication channels and decision making processes through which a
fleet manager must navigate if he or she is to effect real business
process changes and tangible, measurable improvements in performance.
The principal consultants in our firm are:
Paul Lauria
President
Fleet Maintenance Consulting and Business
Solutions
Over the last 20 years, Paul has provided fleet consulting and
management training services to hundreds of state and local government,
investor-owned utility, and corporate fleet operations touching on
virtually every facet of fleet management. His particular areas of
expertise include program evaluation, strategic business planning, cost
of service analysis, charge-back rate development, and replacement
planning and financing. Before co-founding Mercury, Paul was a Vice
President in Maximus, Inc., a publicly held consulting firm, where he
served as national director of fleet management consulting services.
Prior to joining Maximus in 1992, he was a Senior Manager in the
Transportation Consulting Group of Ernst & Young, and a management
analyst with the North Carolina Department of Transportation. He holds a
Master’s Degree in Transportation Planning from the University of North
Carolina at Chapel Hill. Paul is located in our Gaithersburg, MD,
Mercury's corporate headquarters.
Click here to contact
Paul Lauria by e-mail -
plauria@mercury-assoc.info
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Randy Owen, CAFM
Senior Vice President
Fleet Maintenance Consulting
Randy has 17 years of experience as a fleet manager and fleet management
consultant. Located in our Charlotte, NC office, he is a nationally
recognized expert in public-sector fleet management best practices and
in fleet management outsourcing and managed competition. His areas of
expertise also include best practices assessments, vehicle and equipment
utilization analysis and right sizing, and performance measurement and
benchmarking. Before co-founding Mercury Associates, he was a Senior
Manager in Maximus, Inc. Prior to this, he served as the fleet manager
for the City of Charlotte and for the Los Angeles County Department of
Public Works. He is a Certified Automotive Fleet Manager ( CAFM ) and
holds a Master’s Degree in Political Science from the University of
California at Los Angeles
Click here to contact
Randy Owen by e-mail -
rowen@mercury-assoc.info
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Brad Kelley
Vice President
Fleet Maintenance Business Solutions
Brad has 10 years of experience in the fleet management profession. He
is the director of Mercury’s Houston, TX - based application hosting and
information technology consulting services. He has assisted a number of
prominent organizations with information technology projects including
the implementation of stand-alone and web-based fleet management
information systems; assessments of the performance and use of existing
fleet systems; the implementation of platform and network upgrades; the
conduct of fit-gap analyses of commercial off-the-shelf ERP systems
(e.g. SAP, PeopleSoft, and IFAS); and
the design and development of specialized analytical and management
reporting tools for fleet managers. Before co-founding Mercury
Associates, he was a Manager in the Maximus, Inc. Fleet Group. Prior to
this, he was Assistant Director of the Vehicle and Equipment Fleet Management Department of
Sarasota County, FL. He holds a Master’s Degree in Public Administration
from Southern Illinois University.
Click here to contact
Brad Kelley by e-mail -
bkelley@mercury-assoc.info
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Gary Hatfield
Senior Manager
Federal Fleet Maintenance Consulting
Gary has over 32 year’s experience in fleet management, including 23
years directly managing large diverse fleets in Colorado and California,
and 10 years as a full time fleet consultant. Now based in Bradenton
Florida, he has directed and performed dozens of fleet studies for
cities, counties, utility companies, and universities. He has recently
taken the lead in performing several key fleet management improvement
projects for the Federal government for organizations such as NASA, the
U.S. Fish & Wildlife Service, the General Services Administration, and
the U.S. Marine Corps. He is widely recognized as an expert on
alternative fuel vehicles. Before joining Mercury Associates, he owned
his own fleet consulting firm, Advanced Fleet Management Solutions, and
was formerly a Manager with the Fleet Consulting group of Maximus, Inc.
Gary holds a degree in Mechanical Engineering from Purdue University.
Click here to contact Gary by email –
ghatfield@mercury-assoc.info
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Dr. Adlore Chaudier
Senior Manager
Federal Fleet Maintenance Consulting
Adlore previously held a leadership position in the
U.S. General Services Administration, overseeing the reengineering of
the Federal travel per diem program and contributing to initiation of
relocation reengineering efforts for the Office of Governmentwide
Policy. Before joining GSA, Adlore was Vice President, Government
Services, for Runzheimer International, for which he worked for 22
years, holding management positions in Consulting Services,
Publications, and Business Vehicle Services. He has extensive experience
in fleet, travel and relocation management; vehicle reimbursement and
allowance programs; site selection; and housing market research. He has
led Federal (e.g., Coast Guard, DoD, IRS, NASA, USPS), Utility (e.g.,
Gulf States Utilities, Citizens Utilities), and Corporate (e.g., AT&T,
General Motors, Porsche Cars of North America, Starbucks) consulting
projects.
Click here to contact Adlore Chaudier by e-mail -
achaudier@mercury-assoc.info
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Tony Yankovich
Manager
Fleet Maintenance Consulting
Tony is an experienced maintenance consultant and
public sector manager. He specializes in program evaluations;
productivity and competitiveness assessments; fleet replacement planning
and financing strategies; maintenance facilities reviews and facilities
space needs assessments. Prior to joining Mercury Associates, he was
Senior Manager in the Fleet and Facilities Division of Eclipse, a
division of Bucher, Willis & Ratliff Corporation, and Senior Consultant
for Maximus. Before beginning his consulting career in 2000, he worked
for Kansas City/Wyandotte consolidated city/county government for twelve
years. During that time, he held several management positions in the
Public Works, Operations Services and County Clerk departments.
Click here to contact
Tony Yankovich by e-mail -
tyankovich@mercury-assoc.info
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Len Bammer
Senior Consultant
Fleet Maintenance Consulting
Len has more that 20 years’ experience as a
public-sector fleet manager, most recently as the General Superintendent
of Maintenance for the Denver Regional Transportation District, where he
managed a transit fleet maintenance organization with 480 employees and
an annual operating budget of $46 million. During his 20-year fleet
management career, he also has served as fleet manager for Jefferson
County, CO (northwest suburbs of Denver), Larimer County, and the City
of Colorado Springs. He is a past Chairman of the Board of the Rocky
Mountain Fleet Management Association. His particular areas of expertise
include maintenance operations planning and program evaluation, cost
benefit analysis, and project management. He holds a bachelor’s degree
in Business Administration from Regis University (Colorado Springs, CO).
Click here to contact Len Bammer by e-mail -
lbammer@mercury-assoc.info
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Rod Lohof
Senior Consultant
Fleet Maintenance Consulting
Rod has spent more than 30 years in the vehicle and
equipment ma industry in both the public and private sector. Immediately
prior to joining the firm, he served as fleet manager for the State of
Oregon Department of Administrative Services, where he had direct
responsibility for the management of over 4,000 assigned vehicles and
three motor pools, and oversight responsibility for approximately 8,000
light-duty vehicles state wide. Included in his oversight
responsibilities was the conduct of biennial state-wide fleet management
reviews on all aspects of fleet management and reporting to the
Legislative Audits Committee on the findings of such reviews. Prior to
joining the State of Oregon in 1991, he held a number of positions with
Genuine Parts Company (NAPA Auto Parts) over a period of 20 years. His
responsibilities encompassed all facets of automotive repair parts
warehousing, inventory control, and wholesale and retail sales. He holds
a Bachelor’s Degree in Science from Portland State University.
Click here to contact Rod Lohof by e-mail -
rlohof@mercury-assoc.info
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Julie (Pearman) Blanford
Fleet Consultant
Federal Fleet Maintenance Consulting
Before joining Mercury Associates, Julie owned her own consulting firm,
Travel & Relocation Management Solutions. Prior to that, she was Senior
Management Consultant for Runzheimer International. With more than 15
years as a consultant, she has extensive experience in travel and
relocation management; vehicle reimbursement and allowance programs;
site selection; and housing market research. Julie is unique in her
experience with and knowledge of corporate, government and military
relocation policies and practices. From July 1999 through September
2000, she worked onsite in the Defense Integrated Travel and Relocation
Solutions (DITRS) Office in Arlington, Virginia, assisting DoD in its
travel-entitlement reengineering efforts. She has led Federal (e.g.,
Coast Guard, DoD, FDIC, GSA, VA) and Corporate (e.g., AT&T, AT&T
Solutions, AEtna, Deere, DuPont, Eastman Kodak, Merck, McGraw-Hill,
Southwestern Bell Communications [SBC], and State Farm Insurance)
consulting projects.
Click here to contact Julie (Pearman) Blanford by e-mail -
jblanford@mercury-assoc.info
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Key associate consultants within our firm are:
Dave Robertson, CAFM
Senior Associate
Fleet Maintenance Consulting
Dave has over 30 years of experience as a
professional fleet manager in the public and the private sector. He held
three fleet management positions with the City of Houston (in the Fire,
Police, and General Services departments) over a period of 16 years, and
spent 17 years in the fleet leasing industry, working primarily with
over-the-road truck fleets. One of the best-known fleet managers in the
United States, Dave is a long-time member and the immediate past
President of the National Association of Fleet Administrators (NAFA). He has
extensive experience as a fleet maintenance instructor, has testified
before the Department of Transportation and the Department of Energy on
legislative and regulatory initiatives of national significance to the
fleet industry and fleet management profession, and has authored
articles on a variety of fleet management and maintenance topics. His particular areas
of expertise include emergency and public safety vehicle fleet management, parts
management, maintenance staffing and work flow management, maintenance
facility planning, and alternative fuels. Dave holds a bachelor's degree
in History from Eckerd College.
Click here to contact
Dave Robertson by e-mail -
drobertson@mercury-assoc.info
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Chris Amos, CAFM
Senior Associate
Fleet Maintenance Consulting
Chris is a part-time consultant with Mercury
Associates in addition to serving as the Commissioner of Equipment
Services for the City of St. Louis, where he manages a fleet of 3,000
vehicles and pieces of equipment. He also edits fleet management and
alternative fuel articles for Automotive Digest (
www.automotivedigest.com
). Chris’ previous fleet management experience includes five years as
Fleet Manager for St. Louis County, MO and ten years as a US Army
officer. Chris has participated in several federal rulemaking processes,
testified before the Senate Energy Committee, taught at numerous fleet
management seminars and conferences, and served as editor of several
important fleet management manuals published by the National Association
of Fleet Administrators. In 2003, he was honored as the inaugural
recipient of NAFA’s Excellence in Education Award; he also is a previous
recipient of NAFA’s Larry Goill Quality Fleet Management Ideas Award.
Chris holds a master’s degree in Information Systems Management from the
University of Southern California.
Click here to contact
Chris Amos by e-mail -
camos@mercury-assoc.info
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Tom Adams
Senior Associate
Fleet Maintenance Consulting
Tom Adams has had a varied career in the federal
government and as a maintenance consultant. Over the past several years,
he has participated in and managed dozens of consulting engagements. He
has completed fleet management reviews, public works management
analyses, fueling studies, and developed detailed organizational
policies and procedures for various fleet maintenance operations
across the country. He has also developed comprehensive facilities
programs and plans for cities, counties, universities, and federal
government agencies. Prior to joining Mercury Associates, Tom was a
Senior Manager with Eclipse – a division of Bucher Willis and Ratliff
Corporation – and a Manager with the Maximus Fleet Management Consulting
Group. Before beginning his consulting career, he held a senior
management position in the Department of Defense where he implemented,
directed, and evaluated projects touching on a wide array of logistics
management disciplines, including transportation, facilities, supply,
maintenance, physical distribution, and training.
Click here to contact Tom Adams by e-mail -
tadams@mercury-assoc.info
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